Spearmint Love Reviews
Based on 18 customer reviews and online research, spearmintlove.com has a consumer rating of 1.9 out of 5 stars, indicating that most customers are not satisfied with Spearmint Love.
5 Stars(4)
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1 Star(14)
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How would you rate Spearmint Love?
Top Reviews
First of all, upon reading the other reviews and looking at the Instagram it's shocking they aren't supporting BLM and are racist!! Why delete comments?
Secondly, the customer service is terrible. I sent a simple email with a question about a product, only to be sent rude and unhelpful responses from Julia. Not a great person to have interacting with customers who want to give you their hard earned cash.
I won't be shopping with them, and not would I recommend them. No point trying to complain on their Instagram either as they just delete any comment that calls them out.
I provided artwork for the company. I was tipped off that they were using images of Black babies and not supporting Black Lives Matter. I confronted the Owner on issues that her own customer’s were openly addressing. She responded with calling me Anti-Semitic.
Customer Reviews (18)
This Company is awful. I received an item I ordered off of somebody’s baby registry the box was completely damaged and looked like it had been a previous return. When I contacted Julia customer service she informed me that I could return the item but it was out of stock. I asked for a refund because I would have to go buy a new item in time for the baby shower and they refused. Unfortunately had to throw this item out because I could not even give this to the person because it looked also. This company is customer service is awful to deal with I will never buy from them again and I will make sure none of my friends do it either. It has been a total headache.
Horrible, horrible, horrible. I will not support a tacky racist business ever! As a owner you should stand up for what's right. You can't call people names and things like that and expect to pull in POC business and the fact that you are now trying to add black babies to your ig now is sickening. I would never recommend or pay a penny to thus company.
The middle age, white privileged joke of a business owner that runs this business is classless and doesn’t care about her consumers. All I have to say is MALE STRIPPER. Look her up on YouTube ????
Its a spam. They contact you and asked you to collaborate and ask you to first order few products on promise to give commision on further sales. Once you order, you will never get the item nor your money. Good reiews are written by their agents.
Very fast international shipping to Germany (one week). I’m so in love with all the cute items I ordered. Placed my second order at Spearmint today. Good quality and true to size!
TERRIBLE. Ordered items 2 months ago, and am yet to receive a refund on one missing item. Have constantly emailed asking for resolution with absolutely no response. Avoid ordering through this dodgy “business”.
I wish I could give 0 star. This was the first time I ever have to constantly emailing a company to obtain tracking information, status update, and missing items. My package arrived 3 weeks after ordering, and the only thing arrived was a bow, the rest of my order is all missing, and when I check the website it said the order was “fulfilled”. Are you kidding me? Why would anyone want this hassle and added stress when you’re shopping for somewhat expensive baby items (not necessities)? Just like many reviewers, I too have to deal with customer service “Julia”. She was no help at all and didn’t even apologize for anything. I will never order from them ever again and would stop anyone I know ordering from them as well.
I ordered a baby gift about a month ago and haven’t received it yet. I keep trying to contact the company by email and get no response. I will never purchase from them again.
My order took 2 months to fill & they couldn’t fulfill one of the 3 items so I was refunded after 2 months. Customer service is definitely lacking. “Julia” responded plainly without apology for all the delays and inconvenience. I had to continuously reach out to obtain status updates and request tracking info. I have purchased quite a bit from this company in the past but will no longer do so as they are obviously having difficulty running their business. The last item of my order arrived today a complete wrinkled mess. This company has left a bad taste in my mouth. I will no longer recommend.
The owner does NOT support black lives matter but uses random images of black babies in her feed. When confronted, she called people anti-semitic; yes, we Jews have suffered from hatred too but this is not a true or an appropriate response.. I will not shop from this store anymore. Their products are not better than what you can get from any other childrens store. Silence is the same as doing nothing...
Customer service is lacking. I ordered several items as a gift thankfully way ahead of time as all but one trickled in slowly over a month. When I inquired about the last item, they said they’d look into and ship it ASAP. I then, days later, get notice of a refund without explanation or reaching out to see if they could substitute an item with the same pattern or something for me. I had items to match the one missing item, and it was quite disappointing.
Further on the order prior to this, a couple of the rompers/onesie material from their house brand was very low quality with the pattern nearly disappearing after the first couple washes, even on gentle with Dreft.
My 84 year old mother ordered a few things from SpearmintLove. One of the barrettes in the set arrived broken. I contacted the company, and they immediately sent out a new set. It arrived in a couple of days. I’m very happy with their customer service.
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